Privacy Policy

Last Updated: 11/18/2025

1. Introduction

Welcome to Fwaha. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website and services.

2. Information We Collect

2.1 Personal Information

We collect the following information when you register or place an order:

• Full name
• Email address
• Phone number
• Delivery address
• Payment details (processed securely)

2.2 Automatic Information

We automatically collect information when you use our website:

• IP address
• Browser type
• Operating system
• Browsing history
• Cookies

3. How We Use Your Information

We use your personal information for the following purposes:

• Processing and fulfilling your orders
• Sending order confirmations and delivery updates
• Improving our services and user experience
• Sending promotional offers (you can unsubscribe anytime)
• Complying with legal requirements

4. Sharing Information

We will not sell or rent your personal information to third parties. We may share your information with:

• Shipping companies: To deliver your orders
• Payment processors: To complete financial transactions
• Service providers: Who help us operate our website
• Legal authorities: When legally required

5. Data Security

We implement strict security measures to protect your information:

• SSL/TLS encryption for all transactions
• Secure data storage
• Limited access to authorized personnel only
• Regular security reviews

6. Cookies

We use cookies to:

• Remember your preferences
• Analyze website usage
• Personalize content
• Enhance shopping experience

You can disable cookies in your browser settings, but this may affect website functionality.

7. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to data processing
• Withdraw consent at any time
• Transfer your data

8. Data Retention

We retain your personal information as long as your account is active or as needed to provide our services. We may retain certain information to comply with legal obligations.

9. Children's Privacy

Our services are not directed to children under 18 years of age. We do not knowingly collect personal information from children.

10. Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes via email or a notice on our website.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: fwahajordan@gmail.com
• Phone: +962776752985
• Address: Amman, Jordan